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Our Internet went out this afternoon for about 4 hours. It was not that big of a deal, that is until I called Xfinity to complain. I was connected to a young lady with a heavy Indonesian accent via "c... View More
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4/5
Steve Blu
Hahahaha, as if there's not enough issues with understanding people over the phone with very strong accents, now you have to contend with sounds of livestock.
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Greg Casaretto
I really had no problem with the young lady who helped me. She was doing her best and was knowledgeable. Heck, she's just trying to earn a living. I meant to say that Xfinity was unprofessional in not providing better working conditions.
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Steve Blu
They probably are letting people work from home (or requiring it) and they're doing their best. My kids sound like they're starting a revolution just about every day so my next house will have to have a separate stand-alone home office. Preferably on a small pond thats about 500 feet away from the... View More
Kelly_R_Smith
We have had the same issue. Our internet has been out for a week. Turns out all their "help Call center representatives are outsourced and are simply reading from a script. Which we knew (hello Bombay or New Delhi).
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